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Printer-friendly version  FILING
OF COMPLAINTS
How to file
your complaint
| All
complaints must be made in writing and must be signed by the complainant
or by a representative should the complainant not be able to do so. Describe
the nature of the problem and include any concerns raised or answers received.
Enclose a photocopy of any evidence you may have. |
| You
may bring your complaint in person or send it by mail to the main office
of the Institution: |
Sr.
Defensor del Pueblo de la Nación
Dn. Eduardo Mondino
Suipacha 365
C1008AAG - Ciudad de Buenos Aires
República Argentina
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| Once
your complaint is received, a letter will be sent to you with the number
of your complaint and the area in charge of its investigation.
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You
may also raise your complaint by fax: (+54)-(11)-4819-1581; or by e-mail
to mondino@defensor.gov.ar.
In these cases, after the matter has been evaluated,
you will be asked to ratify the complaint in writing including your signature
in order to satisfy the requirements of section 19 of Act 24.284.
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